Compliant Managed Services

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Business & Decision Life Sciences provides a variety of managed services designed to support and maintain business critical applications in a regulatory compliant environment.

Regulatory significant applications must be maintained in a validated state. In many cases, Life Sciences organizations see this as 'non-core' business and there is a desire to outsource the management and support of such systems or applications.

 Business & Decision Life Sciences provides a number of managed services which offer cost effective and compliant support. This can either be performed ‘on-premise' (with applications based on the client's site) or ‘off-site' (with applications hosted in one of our qualified data centers) with all activities goverened by a service level agreement managed under its quality management system.

Business & Decision Life Sciences specializes in supporting Life Sciences applications which can have been implemented by Business & Decision Life Sciences, the client or even a third party.

Compliant Managed Services Include:

  • User training
  • Service (help) desk
  • Applications support
  • Applications extensions (systems integration services)
  • Maintaining the validated state
  • Database management and tuning
  • Backup, archiving and restoration, and disaster recover
  • Performance monitoring and capacity planning
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