Quality Management System

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Business & Decision Life Sciences' hosting and managed services are provided under a GAMP® and ISO 9000 aligned quality management system, specifically developed to support Life Sciences clients.

In parallel with our contribution to the GAMP® IT Infrastructure Control and Compliance Good Practice Guide, Business & Decision Life Sciences developed a comprehensive quality management system specifcally designed to meet the needs of our Life Sciences clients.

Leveraging IT industry best practices such as ITIL (ISO 20000) and security standards such as ISO 27000, hosting and managed services are provided under a risk-based approach to IS compliance. Maintained under a controlled series of policies, procedures and work instructions, all infrastructure is appropriately qualified and all staff receive regular GxP awareness training.

This provides a compliant and cost effective baseline for maintaining the validated state of clients' validated applications.

Audit and Inspection Ready

Business & Decision Life Sciences quality management, technical and IS compliance staff are ready to host not only the regular audits of its clients, but also regulatory inspections by international regulatory agencies. Although a well maintained and validated application is unlikely to lead to a data center inspection, the fact that the consultants have supported clients during multiple on-site inspections by agencies such as the US FDA and UK MHRA provides assurance that it is ready to host any audit or inspection.

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