Sales & Marketing Solutions for the Life Sciences Industry

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Business & Decision Life Sciences delivers specialized sales and marketing solutions to the Life Sciences industry, combining sales and marketing best practices with an in-depth knowledge of industry specific regulations.

Within the broad area of Customer Relationship Management (CRM), Business & Decision Life Sciences provides consulting services and solutions in a number of key areas:

  • Customer and sales strategy development
  • CRM implementation
  • Multi-channel sales & marketing (including traditional channels and on-line 'Web 2.0' channels)
  • Call center management
  • Sales & customer analytics
  • Complaints management, adverse event reporting and service management
  • Case management
  • Patient advice and liasion
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